Home

Printing Services

Printing Estimates

Web Services

Contact Us

About Us

 

Your Hometown Print Shop Online

Images PrintShop’s                                              Trade Customs and Procedures

 

Quotes and Orders

 

1.      Quotation. A quotation  not accepted within 30 days may be changed

2.      Orders. Acceptance of orders is subject to credit approval and contingencies such as fire, water, strikes, theft, vandalism, acts of God, and other causes beyond Images PrintShop’s control. Cancelled orders require compensation for incurred costs and related obligations.

3.      Accuracy of Specifications. Quotations are based on accuracy of the specifications provided. Images PrintShop can re-quote a job at time of submission if copy, film, tapes, disks, or other input materials don’t conform to the information on which the original quotation was based.

4.      Alterations/Corrections.  Customer alterations include all wok performed in addition to the original applications. All such work will be charged at Images PrintShop’s current rates.

5.      Over-Runs or Under-Runs.  Over-runs or under-runs will not exceed 10 percent of the quantity ordered. Images PrintShop will bill for actual quantity delivered within this tolerance. If the customer requires a guaranteed quantity, the percentage of tolerance must be stated at the time of quotation.

6.      Delivery. Unless otherwise specified, the price quoted is for a single shipment, without storage. F.O.B. Images PrintShop’s platform. Proposals are based on continuous and uninterrupted delivery of the complete order. If the specifications state otherwise, Images PrintShop will charge accordingly at the current rates. Charges for delivery of materials and supplies from the customers to Images PrintShop, or from the customer’s supplier to Images PrintShop, are not included in quotations unless specified. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or it’s segments, whichever occurs first.

7.      Production schedules. Production schedules will be established and followed by both the customer and Images PrintShop. In event that production schedules are not adhered to by the customer, delivery dates will be subject to renegotiation. There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, action of government, acts of God, or other causes beyond the control of Images PrintShop. In such cases, schedules will be extended by the amount of time equal to delay incurred.

8.      Terms/Claims/Liens. Payment is due upon receipt of all orders. Past Due balances will be subject to a finance charge of 2% per month. Claims for defects, damages or shortages must be made by the customer in writing no later than 5 calendar days after delivery. If no such claim is made, Images PrintShop and the customer will understand that the job has been accepted. By accepting the job, the customer acknowledges that Images PrintShop’s performance has fully satisfied all terms, conditions, and specifications.

Images PrintShop’s liability will be limited to the quoted selling price of defective goods, without additional liability for special or consequential damages. As security for payment of any sum due under the terms of an agreement, Images PrintShop, has the right to hold and place a lien on all customer property in Images PrintShop’s possession. This right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the customer is liable for all collection incurred.

9.      Taxes. All amounts due for taxed and assessments will be added to the customer’s invoice and are the responsibility of   the customer. No tax exemption will be granted unless the customer’s “Exemption Certificate” (or other official proof of exemption) accompanies the purchase order. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority, or immediately reimburse Images PrintShop any additional taxes paid.

 

Proofs – Begin With and End With the Customer

 

1.      Electric Manuscript or Image. It is the customer’s responsibility to maintain a copy of the original file. Images PrintShop is not responsible for accidental damage to media supplied by the customer or for the accuracy of finished input or final output. Until digital input can be evaluated by Images PrintShop, no claims or promises are made about  Images PrintShop’s ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize customer – supplied files will be charged at prevailing rates.

2.      Terms/Claims/Liens. Payment is due upon receipt of all orders. Past Due balances will be subject to a finance charge of 2% per month. Claims for defects, damages or shortages must be made by the customer in writing no later than 5 calendar days after delivery. If no such claim is made, Images PrintShop and the customer will understand that the job has been accepted. By accepting the job, the customer acknowledges that Images PrintShop’s performance has fully satisfied all terms, conditions, and specifications.

 Images PrintShop’s liability will be limited to the quoted selling price of defective goods, without additional liability for special or consequential damages. As security for payment of any sum due under the terms of an agreement, Images PrintShop, has the right to hold and place a lien on all customer property in Images PrintShop’s possession. This right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the customer is liable for all collection incurred.

3.      Prepress Proofs.  Images PrintShop will submit prepress proofs along with the original copy for the customer’s review and approval. Corrections will be returned to Images PrintShop on a “master set” marked “O.K.”, “O.K. With Corrections”, or “Revised Proof Required” and signed by the customer. Until the master set is received, no additional work will be performed. Images PrintShop will not be responsible for undetected production errors if:

·         proofs are not required by the customer;

·         the work is printed per the customer’s O.K.;

·         requests for changes are communicated orally.

4.      Press Proofs.  Press proofs will not be furnished unless they have been required in writing in Images PrintShop’s quotation. A press sheet can be submitted for the customer’s approval as long as the customer is present at the press during makeready. Any press time lost or alterations/corrections made because of the customer’s delay or change of mind will be charged at Images PrintShop’s current rates.

5.      Color Proofing. Because of differences in equipment, paper inks, and other conditions between color proofing and production pressroom operations, a reasonable variation in color proofs and the completed job is to be expected. When variation of this kind occurs it will be considered acceptable performance.

 

Customer Supplied Materials

 

1.       Electric Manuscript or Image. It is the customer’s responsibility to maintain a copy of the original file. Images PrintShop is not responsible for accidental damage to media supplied by the customer or for the accuracy of finished input or final output. Until digital input can be evaluated by Images PrintShop, no claims or promises are made about Images PrintShop’s ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize customer – supplied files will be charged at prevailing rates.

2.       Customer’s Property. Images PrintShop will only maintain fire and extended coverage on property belonging to the customer while the property is in Images PrintShop’s possession. Images PrintShop’s liability for this property will not exceed the amount recoverable from the insurance. Additional insurance coverage may be obtained if it is requested in writing, and if the premium is paid to Images PrintShop.

3.       Customer-Furnished Materials. Materials furnished by the customers or their suppliers are verified by delivery tickets.  Images PrintShop bears no responsibility for discrepancies between delivery tickets and actual counts. Customer-supplied paper must be delivered according to specifications furnished by Images PrintShop. These specifications will include correct weight, thickness, pick resistance, and other technical requirements. Artwork, film, color specifications, special dies, tapes, disks, or other materials furnished by the customer must be usable by Images PrintShop without altercation or repair. Items not meeting this requirement will be repaired by the customer, or by Images PrintShop at Images PrintShop’s current rates.

4.       Outside Purchases. Unless otherwise agreed in writing, all outside purchases as requested or authorized by the customer, are chargeable.

 

Ownership

 

  1. Experimental Work. Experimental or preliminary work performed at the customer’s request will be charged to the customer at Images PrintShop’s current rates. This work cannot be used without Images PrintShop’s written consent.
  2. Creative Work. Sketches, copy, dummies and all other creative work developed or furnished by Images PrintShop are  Images PrintShop’s exclusive property. Images PrintShop must give written approval for all use of this work and for any derivation of ideas from it.
  3. Preparatory Materials. Art work, type, plates, negatives, positives, tapes, disks and all other items supplied by Images PrintShop remain Images PrintShop’s exclusive property.

 

Liability

 

  1. Liability. 1. Disclaimer of Express Warranties: Images PrintShop warrants that the work is as described in the purchase order. The customer understands that all sketches, copy, dummies, and preparatory work shown to the customer are intended only to illustrate the general type and quality of the work. They are not intended to represent the actual work. 2. Disclaimer of Implies Warranties: Images PrintShop warrants only that the work will conform to the description contained in the purchase order. Images PrintShop’s maximum liability, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will Images PrintShop be liable for specific, individual, or consequential damages.
  2. Indemnification. The customer agrees to protect Images PrintShop from economic loss and any other harmful consequences that could arise in connection with the work. This means that the customer will hold Images PrintShop harmless and save, indemnify, and otherwise defend him/her against claims, demands, actions and proceedings on any and all grounds. This will apply regardless of responsibility for negligence. 1. Copyrights. The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice because in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold Images PrintShop harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided. 2. Personal Economic Rights. The customer also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone’s right to privacy or other personal or economic rights. The customer will, at the customer’s sole expense, promptly and thoroughly defend Images PrintShop in all legal actions on these grounds as long as Images PrintShop:
    1. promptly notifies the customer of the legal action;
    2. gives the customer reasonable time to undertake and conduct a defense.